Care philosophy
Our cat care philosophy is the heart of how we care for our guests. We are attuned to the needs of each guest, tending to their individual mental, physical and emotional needs based on our evidence informed care approach.
Cat-centric spaces
Our spaces are designed to provide mental and physical stimulation for our guests while also respecting their need for privacy and a sense of security.
Attuned to feline comfort
Daily cat-human interactions are tailored to the comfort level of individual guests. We observe and respond appropriately to guests’ behavioural signals.
Collaborative care
You know your cat best. We communicate closely with owners to best tend to guests’ habits and preferences. Care decisions are adjusted and made together with owners.
Clinical hygiene standards
A clean and well kept environment is the cornerstone to good husbandry. We follow science backed protocols and practices to ensure proper sanitisation of our premises.
Detailed care journals
We keep daily health and behaviour journals of every feline guest and are trained to identify concerns and respond appropriately.
Staying connected
Round-the-clock access to live-feed streaming and audio interactions is complimentary for every stay. Updates on guests’ well-being and their adorable moments are shared daily.
